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Mastering the Client Interview

SKU: SKL4300
Law Prac Mgmt
1
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Description

Earn client trust and information through an expertly guided initial interview. This CLE course starts with the importance of small talk and of defining legal terms to clients. Then, this course hones in on making sure attorneys memorialize their client’s goals (and manage expectations for those goals).

Next, some candid conversation about how attorneys bill for their time. After the introduction and explanation of the forms highlighted in this course, the discussion moves to the importance of engaging in more small talk with the client and going through the game plan with the client.

Finally, the course ends with talking about the value of letting your client know how to start their lawsuit (signing and paying!) and giving them homework to stay engaged.

Lecturer Bio

Natasha M Collins, Esq.

Natasha M. Collins is a family law attorney currently practicing in Houston Texas at a small firm known colloquially as, “Single Mom Attorney.” Ms. Collins started working with clients as a domestic violence advocate, when she answered crisis line calls, conducted shelter intakes, and accompanied clients to court.

She then transitioned to working as a family law paralegal before attending Lewis and Clark Law School. During law school, she continued her work in family law, and gained invaluable experience consulting with clients and creating forms to get the all the information needed to work her cases in a functional format. As a family law attorney, Ms. Collins knows the importance of balancing efficiency with compassion. She specializes in working with survivors of domestic violence.

National Academy of Continuing Legal Education is a sponsor of CLE activities approved by the Supreme Court of Wisconsin Board of Bar Examiners. All courses offered by the National Academy of Continuing Legal Education have been directly approved by the Board of Bar Examiners (BBE). To view our full accreditation details, please click here.


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